Appreciate their business. I went in to get my A/C compressor and brakes checked out. Couldn't afford both so I chose my brakes - a bigger priority - and the mechanics were kind and understandably considerate with my lack of knowledge of installing windshield wipers, etc. So they discounted my payment and decided not to hang it over my head. They even offered to personally teach me how to change my windshield wipers myself with no charge. They were really kind and didn't push anything and felt like they were genuine and honest over their diagnostics on my car. Didn't try to empty my wallet.