About Us

Accomplish consumer confidence by being the most respected and successful automotive service facility in the community, cultivating integrity, ethics, and company attitudes which create a mutual benefit to our customers and our organization.

Provide available resources empowering our employees to excel in their abilities; meeting the needs of the customers and the challenges we face in the automotive industry.

To cultivate a long-term team environment that is supportive of the Customer, Employees, Venders, and Company (owners).

Ethics and Integrity

• Act with honesty and ethics in everything we do.
• A character that is bidirectional and constant not turned off and on for convenience.
• Do the right things, for the right reasons, at the right times.

Work to live, not live to work.

• Our careers are to sustain the life we are intended to live.
• We must be committed, persistent, diligent, and disciplined to pursue with balance.

Continuous Improvement

• Strive for perfection even if we will never be.
• Sharpen the Saw with training and personal growth.
• If we are not moving forward, we are moving backwards.
• Our lives and the world around us is constantly changing, and so must we.

Servant Attitude

• Believe in the good nature of mankind.
• Foster communication and teamwork.
• Deliver Exceptional Service.
• Continually focus on building confidence, trusting relationships, and serving 

        others at Home and Work, with Family, Friends, and Peers.

• Give back because of what we have been given.

Stay Gold

• Be who you are intended to be, don't let others make you into anything else.
• Value our individuality and our ability to excel in what we do.
• Be thankful for what we have, not focusing on what we don't or want.
• Look for the lessons to be learned each day from the challenges we are faced with.
• Enjoy the chapter that we are in, while preparing for the one that is next.

The difficulty or ease of leading is directly related to the group of people understanding and agreeing to the goal, focus, and philosophies of the team.

It is also the sign of a good leader to be able to effectively communicate those goals, focus, and paths.

1. It’s o.k. not to like a part of your job but it’s not o.k. not to do it. In fact, I don’t expect you to like everything about your job. That’s why we pay you to do it.
2. In matters concerning our values and standards, you have a voice but not a vote. I will listen to your input, but I will ultimately decide.
3. Everyone on this team will be held to the same high standard of work ethic, customer care, and character, regardless of how high their level of production.
4. You are expected to prove yourself over again every day. Tenure, credentials and years of experience don’t substitute for results.
5. I will work with you if you continue to make measurable progress in a reasonable time. However, if you reach a point where you hover at or below average performance levels with no upward trend, your future with this organization is in jeopardy.
6. I not only expect you to work hard on the job, I expect you to work hard on yourself.
7. Our compensation programs will be heavily weighted to reward above average performers and above average results. We will not weaken the strong to strengthen the weak.
8. When promotions are available, they will go to the most deserving member of the team regardless of longevity, gender or ethnic background.
9. I expect you to focus on what you can control and never assume a victim’s mindset to explain away your lack of success.
10. I measure loyalty by performance, not the number of years you cash our paychecks.
11. I will give you consistent and honest feedback on performance.
12. I expect you to tell me what I need to hear, and not what you think I’d like to hear.
13. I will train you and invest in your development, but I also expect you to invest in yourself.
14. I expect you to lead by personal example, not personal convenience. This means you must commit yourself to a cause and not commit the cause to yourself.
15. Lying, cheating, and stealing are grounds for immediate dismissal.
16. I expect you to add value to others on your team. Be a giver and not just a taker.
17. You are expected to always do what is right, not what is easy, cheap, popular, or convenient.
18. If you have personal problems that affect your work, I will listen, advise and try to help you. However, you are expected to work through the paradox of solving your personal problems while you continue to get results on the job.
19. I expect you to become brilliant in the basics of your job.
20. I expect you to learn from your mistakes and continue to take shots even when you miss.
21. I expect you to avoid repeating the same mistakes.
22. I expect you to go over and above the minimum standard on a regular basis.
23. You will not whine, gossip or complain about non-work-related issues during company time.
24. There is no tolerance for employees who make the numbers but violate the values. Thus, I will measure you by two metrics: performance expectations and behavioral expectations.
25. I will listen to explanations for failures, but not excuses. I expect you to take responsibility.